Presidents’ Lecture Series
Quality Champions: Building improvement skills of front line staff
Ken Anderson, DO
Chief Medical Quality Officer, NorthShore University HealthSystem
Vice President for Operational Excellence, University of Chicago Medicine
Friday, April 27, 2012
Evanston Hospital, Room G966
Doctors’ Dining Room (ground floor)
The presenters will discuss programs in place to create a group of front line quality improvement champions. Ken Anderson will discuss work on a Quality Fellowship program to recruit, train, and unleash quality champions at NorthShore. Deborah Kull will discuss the implementation of Lean at UCM. Both presenters will discuss how front line champions are addressing pitfalls and cultural challenges, and how organization leaders can help them celebrate the triumphs of improving their health system.
A wine and cheese reception will follow the presentation and discussion. Parking in the hospital garage will be validated. Please RSVP to Jackie Doernberger at email@example.com.